Shipping
- We can ship to virtually any address in the world. Note that there are restrictions on some products and also shipping delays to certain EU countries after BREXIT. Some products cannot be shipped to some international destinations.
- When you place an order with us, we expect it to be delivered within 1-5 Working days within UK. Items are shipped with Royal Mail, DPD, UPS, DHL, Hermes, or any other reliable courier to make sure you receive it within the timeframe. EU and Most International Orders are expected to be delivered within 3 - 14 working Days but might take longer if there are Customs delays.
- We offer Free Standard shipping to Mainland UK but any Expedited service or International shipping are charged based on the service selected and weight/size of the order. The weight of any such item may be found on its detail page. To reflect the policies of the shipping companies we use, all weights/sizes will be rounded up to the next full pound.
Returns & Refund Policy
- You may return most new, unopened items within 30 days of delivery for a full refund because all items are back with 30 days Money Back Guarantee. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
- You should expect to receive a refund between 2-5 Working days of us receiving the package back.
- If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.